+1 (919) 684-2948
for customer service
Mon-Fri 8:30am to 5pm ET
|Medical Protection||Maximum Limits Per Person/Plan|
|Emergency Assistance & Transportation($10,000 Emergency Companion Hospitality Expenses)||$250,000||$500,000||$1,000,000|
|Medical & Dental||$50,000||$100,000||$250,000|
|Accidental Death & Dismemberment (Travel Accident)||$5,000||$10,000||$25,000|
|Travel Protection Covered Events|
|Rental Car Damage Coverage|
(Not available to Residents of TX & WA)
|Baggage Delay Coverage||$100||$200||$500|
(provided by Generali's designated provider)
|24/7 Emergency Assistance Services||Yes||Yes||Yes|
Travel insurance plans are administered by Customized Services Administrators, Inc., CA Lic. No. 821931, located in San Diego, CA and doing business as Generali Global Assistance & Insurance Services. Plans are available to residents of the U.S. but may not be available in all jurisdictions. Benefits and services are described on a general basis; certain conditions and exclusions apply. Travel Retailers may not be licensed to sell insurance, in all states, and are not authorized to answer technical questions about the benefits, exclusions, and conditions of this insurance and cannot evaluate the adequacy of your existing insurance. This plan provides insurance coverage for your trip that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. The purchase of this plan is not required in order to purchase any other travel product or service offered to you by your travel retailers. If you have any questions about your current coverage, call your insurer, insurance agent or broker. This notice provides general information on Generali’s products and services only. The information contained herein is not part of an insurance policy and may not be used to modify any insurance policy that might be issued. In the event the actual policy forms are inconsistent with any information provided herein, the language of the policy forms shall govern.
Benefits include transportation to the nearest suitable medical facility, help to return home if medically necessary and up to $10,000 in expenses for a companion to visit you if you are traveling alone and are hospitalized for more than 7 days..
Provides coverage for the necessary medical, surgical and emergency dental care costs if you become sick or accidentally injured while on your covered trip. Coverage is in excess of your standard coverage, except where prohibited.
Provides coverage if you are injured by an accident, which occurs while you are on a trip, and you suffer the loss of life or limb within 365 days of the accident.
Provides reimbursement for unused, non-refundable, pre-paid trip costs if you are prevented from taking your trip due to a covered reason.
Provides reimbursement for unused, non-refundable, pre-paid trip costs if your trip is interrupted due to a covered event. Also provides reimbursement for the additional transportation cost to return home or rejoin your group.
Provides primary coverage if your rental car is damaged due to collision, fire, flood, theft, vandalism, windstorm or hail.(Not available to residents of Texas & Washington)
Provides coverage for loss, theft or damage to your baggage and covered personal effects during your covered trip.
Provides reimbursement for the purchase of necessary items if baggage is delayed (for the specified amount of hours located in your state specific document) during your covered trip.
These services offer on-the-spot and immediate assistance for unexpected problems that can arise during your trip. The phone operates 24/7 for help anytime, any place while traveling. (Provided by Generali's designated provider)
Get pre-trip assistance, and help scheduling golf tee times, making restaurant, airline and rental car reservations, and ticketing for entertainment and other special events.
1-800-541-3522 for Generali’s Claims Dept.